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Precautions Covid-19

Your health is our priority

Dear guests,

cleanliness has always been one of our highest priorities in Rudlerhof & Chalet Rudana. This is also highly appreciated by our numerous regular guests. A few additional hygienic measures and distance rules ensure you a safety stay without disturbing your holiday experience.

Fortunately, we are in a unique location surrounded by the legendary Tree Peaks. From our apartments you can start fantastic hikes and bike tours in the Dolomites. Look forward to pure, untouched nature and enjoy the comfort of your private oasis with even more services like the “filled fridge”.

Please don’t hesitate to contact us by mail or phone if you have any further questions!

We expect you!

Best regards,

Your family Egarter with team

Covid-19 security measures:

- Careful cleaning or disinfection of all rooms as well as outdoor areas at regular intervals (special focus on critical points such as handrails, door handles, work surfaces, elevators, playrooms, toilets, etc.).
- Sufficient hand disinfection dispensers are distributed throughout the hotel.
- All employees wear a mouth and nose protection mask or a protective visor if a interpersonal distance of 1,5 meters is not possible.
- The apartments are cleaned according to a strictly prescribes protocol. The cleaning staff must wear protective masks and gloves during the entire room cleaning process.
- With our digital guest map, you will receive all holiday information directly on your mobile phone.
- Pre-Check-in: For a quick check-in, we kindly ask you to send us your data in advance.
- Throughout South Tyrol there is a minimum interpersonal distance of 1,5 meters. Should this not be possible, the wearing of a mouth and nose protector is obligatory. In Rudlerhof & Chalet Rudana we also ask you to wear a mouth and nose protector in all closed rooms for general use, e.g. in the garage or at the reception on the arrival
- For our environment! We ask you to bring your fabric masks from home.
- We ask you for your understanding that you cannot receive visitors in your apartment. This also applies to friendly families who are also staying at Rudlerhof & Chalet Rudana.
- The hygiene and safety measures are regularly adapted to the latest legal requirements.

Updated cancellation conditions

For a comprehensive explanation of the cancellation conditions, as well as the possibility of travel cancellation insurance (that also protects in case of Covid-19-infection), please click here.